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Frequently Asked Questions

Troubleshooting USB Products

 

Q: Nothing happens when KurtUSB devices are plugged in for the first time? Answer

Q: KurtSPC does not recognize KurtUSB modules? Answer

Q: KurtUSB modules will stop communicating intermittently, especially when probes are handled or touched by operator? Answer

Q: KurtSPC will stop responding when trying to communicate with KurtUSB modules? Answer

Q: Channels reading are not stable? Answer

Q: LVDT drive signal is different than connected probes? Answer

Q: KurtUSB DC I/O module inputs are always on? Answer

Q: I'm getting an error on KurtSPC startup that is related to something called "VBox", why does this happen? Answer

Q: I'm getting an error on KurtSPC startup that is related to something called "VBox", what can I do? Answer

Q: How do I find my currently selected KurtSPC database? Answer

Q: I get an error "ODBC Microsoft Access Driver Login Failed" when I start KurtSPC. What can I do about this? Answer

Q: I get an ODBC error when I start KurtSPC that does not let me select a database or run KurtSPC. What can I do? Answer

 

For further assistance please contact Kurt Electronics technical support at or check www.kurtelectronics.com for updated troubleshooting information, software updates and other problem fixes.

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Minneapolis, MN 55432
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